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The Zareba Automatic Gate Opener is for use on vehicular fence gates only. The Product
meets or exceeds the requirements of UL 325, the standard that regulates gate opener
safety, as established and made effective March 14, 2003, by Underwriters Laboratories, Inc.
One-Year Limited Warranty
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Limited Warranty Coverage
If your Automatic Gate Opener (sometimes also referred to as the "Product") does not
work properly because of a defect in materials or workmanship, the Zareba Systems division
of Waters, Instruments, Inc. ("Zareba") will, for the length of the period indicated on
the chart below, which starts with the date of original purchase (the "Limited Warranty
period"), at its option either (a) repair your Product with new or refurbished parts, or
(b) replace it with a new or a refurbished Product. The decision to repair or replace
will be made by Zareba.
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Parts
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Labor
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One (1) Year
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One (1) Year
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During the "Labor" Limited Warranty period there will be no charge for labor. (Note:
labor applies only to the repair of the Product at an Authorized Zareba Repair Center.
It does not apply to removal or installation of the Product on purchaser's home or other
premises). During the "Parts" Limited Warranty period, there will be no charge for parts.
You must ship your Zareba Automatic Gate Opener to Zareba during the applicable Limited
Warranty period. This Limited Warranty excludes both parts and labor for batteries,
antennas, and cosmetic parts (such as the Product housing). This Limited Warranty only
applies to Products purchased in the United States. This Limited Warranty is extended
only to the original consumer purchaser ("you" or "your") of a new Product that was not
sold "as is".
Limited Warranty Service- Repair Procedure
For assistance in the continental U.S.A. in obtaining the benefit of the Limited
Warranty please carefully follow these steps:
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1) |
Complete carefully all troubleshooting procedures in the Maintenance and
Troubleshooting Guide in this Manual.
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2) |
If you are still unable to solve the problem, contact Zareba Systems customer
service at 1-800-272-9877. Please have the model and serial number of the Product
available to give to the customer service representative. The customer service
representative will provide further assistance or authorize repair or
replacement, as appropriate.
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3) |
If repair or replacement is appropriate you will be given a return authorization
number (RMA#). This RMA# must be visible on all documents and packages returned
to Zareba.
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4) |
Carefully pack the defective Product or Product part in a sturdy shipping carton,
include (i) a letter detailing the complaint, (ii) a daytime phone number where
you can be reached, (iii) your name and address for any return, (iv) your sales
receipt/proof of purchase, and (v) the RMA# on all correspondence and the
shipping carton.
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5) |
Prepay the freight and insure the defective Product or Product part against
shipping damage. Note that defective Products or Product parts shipped freight
collect will not be accepted.
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6) |
Ship the carton to: Zareba Systems, 906 Fifth Avenue E., Ellendale, MN 56026,
or where directed by the customer service representative.
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IF REPAIR OR REPLACEMENT IS NEEDED DURING THE LIMITED WARRANTY PERIOD,
THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING
DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. THE PURCHASER WILL BE CHARGED
FOR THE REPAIR OF ANY PRODUCT OR PRODUCT PART RECEIVED WITHOUT SUCH PROOF OF PURCHASE
or for repairs requested outside of the applicable Limited Warranty period.
Limited Warranty Limitations and Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO
DOES NOT COVER damages which occurred in shipment, or failures which are caused by
products not supplied by Zareba, or failures which result from accidents, misuse,
abuse, neglect, mishandling, misapplication, modifications or alterations, faulty
installation, connection to an improper power source, set-up adjustments,
misadjustment of controls, improper maintenance, power line surges, damage from acts
of God such as lightning, wind, fire, flood or insects, introduction of sand, humidity
or liquids, commercial or rental use or service by anyone other than an Authorized
Zareba Repair Center.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS STATED UNDER "LIMITED WARRANTY COVERAGE".
ZAREBA IS AND WILL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THE PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY.
(As examples, this excludes damages for lost time, lost calls or messages, cost of
having someone remove or re-install an installed Product or Product part, travel to
and from an Authorized Zareba Repair Center, etc. The examples listed are not an
exhaustive or exclusive list, but are for illustration only).
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE PERIOD OF
THE LIMITED WARRANTY.
Some States do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Some States do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights
which vary from State to State.
PARTS AND SERVICES WHICH ARE NOT EXPRESSLY COVERED BY THIS LIMITED WARRANTY
ARE YOUR RESPONSIBILITY.
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