| |
Repairing a Damaged Fence Controller
Zareba has a network of authorized repair centers
(ARC) throughout the U.S. and Canada to repair Zareba fence
controllers. Please contact the nearest repair center for instructions on
submitting a fence controller for repair. We recommend you work with our ARCs
for the best repair service. Zareba customer service support is also available
to assist you at 507 684 3721 between 8 a.m. and 5 p.m. CST, Monday through
Friday.
Before you send your fence controller to be serviced, please verify:
The controller OK light and the fence OK light should both be blinking. (Note:
Most continuous current models are not equipped with lights.)
Test the output voltage with the Zareba digital fence tester (DEFT1).
Various brands of fence testers may give different voltage readings (see
voltage tester comparisons), but should fall within the following
ranges:
| • |
Most solid-state AC and DC models: 8,000 to 10,000 volts |
| • |
Continuous current models: 1,000 to 1,200 volts |
| • |
Models powered by four D cell batteries: 3,000 volts |
| • |
6-volt models: 6,000 volts |
| • |
12-volt models: 8,000 volts |
| • |
Low impedance models: 9,000 to 14,000 volts, depending on the joule rating |
If the controller is working properly, the problem may be incorrect fence
installation or grounding. Refer to the troubleshooting
section or the Zareba
installation manual (PDF) for more information.
|